Every building in five emirates now has a precise digital address.
In a city that builds faster than it can be addressed, traditional directions stopped working.
Dubai grows fast and vertically. Directions like "behind the mall" or "the tower with the blue glass" break down when the skyline changes every quarter. Deliveries reached the neighbourhood but not the door. Ambulances lost minutes finding the right entrance. Visitors couldn't navigate inside malls and high-rises.
Street addresses lack the precision that operations demand. Multiple towers share access roads. Multiple entrances serve a single building. Global maps point to building centroids — not validated, entrance-level locations.
The city needed a unified, precise, machine-readable location identity for every reachable point — one that works for citizens, emergency responders, logistics operators, and smart-city applications alike.
Informal directions don't scale
Landmark-based navigation fails in dense, vertical, multilingual cities with constant construction.
Street addresses lack precision
Multiple towers, shared access roads, and multiple entrances create permanent ambiguity.
Operational impact is real
Deliveries, emergency response, and government services lose time without a precise shared identifier.
Maps stop short of operations
Global maps point to building centroids, not validated entrance-level locations that services depend on.
A 10-digit smart address for every entrance in the emirate — anchored to an enterprise GIS backbone.
Makani assigns a unique 10-digit code to every main entrance, linked to an enterprise GIS system and exposed through web and mobile applications. With a single code, drivers, paramedics, and visitors jump from a message directly into precision navigation — outdoor turn-by-turn routing and, where available, indoor guidance right to the door.
Hash Include engineered and implemented this platform end-to-end with Dubai Municipality so it can reliably support logistics, emergency response, citizen services, and smart-city applications at scale. This was not a feature update. It was a complete infrastructure rearchitecture of the system the city relies on.
Web Platform
Complete ground-up rebuild of the Makani web application — search, map views, navigation, location sharing, and bilingual interface.
Mobile Apps (iOS & Android)
Native applications with turn-by-turn navigation, QR scanning, AR wayfinding, favourite locations, and offline capability.
Indoor Navigation System
Floor plan digitisation, pathfinding engine, and indoor wayfinding UI — extending precision from the building entrance to the exact unit or office.
API Integration Layer
Full API backbone enabling third-party platforms — logistics, ride-hailing, government systems — to integrate Makani addressing into their own services.
What the system does once it's running.
Search & Discovery
Search by Makani number, address, unit, QR code, or category. Nearest entrance detection ensures users arrive at the right access point, not just the building centroid.
Precision Navigation
Turn-by-turn outdoor routing with seamless transition to indoor navigation. Multiple map modes with real-time location tracking and traffic-aware routing.
Indoor Wayfinding
Digitised floor plans with pathfinding algorithms that account for building layout, accessibility constraints, and user preferences for stairs versus elevators.
Bilingual & Accessible
Full Arabic and English support across all interfaces. Accessibility features built into every interaction — not added as an afterthought.
API Integration Layer
A comprehensive API layer enabling third-party services — logistics providers, government applications, and private sector platforms — to integrate precision addressing into their own systems.
AR & QR Capabilities
Augmented reality overlays for intuitive indoor navigation and QR code scanning for instant location identification at physical access points throughout the city.
Search, navigate, and share — from your pocket.
The Makani mobile app puts precision addressing in everyone's hands. Search by Makani number, address, or category. Save favourites. Share locations with a single tap. Navigate turn-by-turn to any entrance in the emirate.
- Search by Makani code, address, or POI
- Turn-by-turn outdoor navigation
- Save and organise favourite locations
- One-tap location sharing via any app
Getting to the building is half the problem. Getting inside it is the other half.
For malls, government offices, hospitals, and tower complexes, knowing the building address is not enough. Makani extends precision navigation indoors — from entrance to the specific unit, shop, or office.
Floor plan digitisation — Scaled 2D and 3D representations of buildings aligned to real-world layout.
Pathfinding engine — Shortest-path algorithms that respect walls, accessibility, and elevator preferences.
AR wayfinding — see directions in the real world.
Point your camera and see Makani locations overlaid on the real environment. Directional arrows guide you step by step, with destination highlighting that makes navigation intuitive even in unfamiliar spaces.
Makani is not a consumer app. It is city-scale infrastructure that operations depend on.
Emergency Response
Ambulances and civil defence navigate to the exact entrance — not the building centroid — saving minutes that determine outcomes in critical situations.
Logistics & Delivery
Every delivery operator in the city uses Makani codes to resolve last-metre ambiguity. One address, one entrance, one-square-metre precision.
Government Services
Visa applications, municipality permits, and inter-emirate services reference Makani as the canonical location identifier across five emirates.
Smart City Infrastructure
Third-party platforms integrate through the API layer — connecting Makani precision to ride-hailing, food delivery, navigation, and urban planning systems.
Accessibility
Built-in accessibility support ensures the system works for all citizens — not just the technically proficient. Bilingual. Intuitive. Inclusive by design.
Citizens & Visitors
365,000+ people use Makani daily to navigate Dubai — sharing locations with a single code, saving and favouriting places, and navigating indoors.
We did not deliver a product. We rebuilt infrastructure the city depends on.
This engagement was not a feature refresh. It was a complete infrastructure rearchitecture of the Makani platform — new web applications, new mobile applications, indoor navigation capabilities, and a full API integration layer for third-party services.
The same engineering team that designed the system architecture wrote the implementation, managed the deployment, and remains accountable for how it performs in production. No handoff. No separate support vendor.
When a city puts 365,000 daily users and its emergency response infrastructure on a platform, the question is not whether the software works on launch day. The question is whether the people who built it understand it well enough to keep it reliable, coherent, and extensible as the city continues to grow.
Platform rearchitecture begins
Full ground-up rebuild of web and mobile platforms. New GIS integration layer. Indoor navigation system designed and engineered.
End-to-end delivery
Web platform, iOS and Android apps, indoor wayfinding, API layer, QR and AR capabilities — all delivered by the same core team.
Production at scale
365,000+ daily active users. Five emirates. Emergency services, logistics, government applications, and citizen navigation all running on the same platform.
Continued stewardship
The team that built the platform maintains accountability for its performance, evolution, and reliability as Dubai continues to grow.
When a city puts its emergency services, logistics, and 365,000 daily users on a platform — the engineering has to hold.
If your system needs to work at city scale, we should talk.
We take on a small number of engagements at a time. The work shown here is what full accountability looks like in practice.