The Challenge
EPG sought to modernize its postal services for a digitally evolving demographic.
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╚══════════════╝ Cross-platform mobile app with real-time parcel tracking, multilingual support, and comprehensive postal services integration.
EPG sought to modernize its postal services for a digitally evolving demographic.
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A modern cross-platform mobile application transforming postal service delivery for the digital age.
Consistent user experience across iOS and Android platforms
Real-time parcel tracking with push notifications
Advanced security protocols protecting user data
Multilingual support for diverse UAE population
Digital stamp purchases and payment integration
Customer service chatbot for instant support
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Over half a million downloads in first quarter demonstrating strong market adoption
4.5 average user rating highlighting exceptional user experience and service quality
Digital service excellence positioning EPG as a leader in postal innovation
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