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// PROJECT 2022

Emirates Post Group - Customer App

Cross-platform mobile app with real-time parcel tracking, multilingual support, and comprehensive postal services integration.

Client Ministry of Communications
Industry Logistics & E-Commerce
Region United Arab Emirates
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01

The Challenge

EPG sought to modernize its postal services for a digitally evolving demographic.

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02_solution.exe
02

Our Solution

A modern cross-platform mobile application transforming postal service delivery for the digital age.

01

Consistent user experience across iOS and Android platforms

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Real-time parcel tracking with push notifications

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Advanced security protocols protecting user data

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Multilingual support for diverse UAE population

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Digital stamp purchases and payment integration

06

Customer service chatbot for instant support

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Impact & Results

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500K+ Downloads

Over half a million downloads in first quarter demonstrating strong market adoption

4.5 Average Rating

4.5 average user rating highlighting exceptional user experience and service quality

Digital Service Excellence

Digital service excellence positioning EPG as a leader in postal innovation

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Technology Stack

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